Twitter Acquires Quill; Will Shut Down Service at the End of the Week

Quill, yesterday:

Together with Twitter, we will continue to pursue our original goal — to make online communication more thoughtful, and more effective, for everyone.

Quill will be shutting down, but its spirit and ideas will continue on. You’ll be able to export your team message history until 1pm PST, Saturday, December 11th 2021, when we will be turning off our servers and deleting all data. For all active teams, we’re issuing full refunds.

Most new endeavors don’t succeed. Trust me, I get it. The end is never pretty. But four days’ notice is almost bizarrely hostile — especially given that Quill was acquired, and didn’t simply run out of money. This is a service that they asked teams to trust. To say it’s disruptive to give people half a week to export their data and find a new collaboration platform is an understatement. What if someone is on vacation? What if it’s crunch week for a team facing a deadline?

Sebastiaan de With:

Quill was a great product. We rely on it at @luxdotcamera. I’m happy for the very talented team.

However, this is a total service shutdown with a 4 day notice. What an abysmal way to treat your users. Angry and disappointed. 👎

Twitter, where exciting new products go to be shut down.

Wednesday, 8 December 2021