By John Gruber
Manage GRC Faster with Drata’s Agentic Trust Management Platform
Here’s the actual post from Consumer Reports regarding Surface hardware reliability:
A number of survey respondents said they experienced problems with their devices during startup. A few commented that their machines froze or shut down unexpectedly, and several others told CR that the touch screens weren’t responsive enough.
The new studies of laptop and tablet reliability leverage data on 90,741 tablets and laptops that subscribers bought new between 2014 and the beginning of 2017. Predicted reliability is a projection of how new models from each brand will fare, based on data from models already in users’ hands.
Worth noting that I’m deeply skeptical of anything computer- or tech-related that comes out of Consumer Reports’s lab testing. I think they shamelessly sensationalized the iPhone 4 antennagate story (which they later backtracked from), and I think they embarrassed themselves with last year’s bizarre (and rushed) report claiming wildly erratic battery life on the new TouchBar-equipped MacBook Pros. (See footnote 2 here for my results trying to replicate CR’s test. Quite possibly my favorite footnote in DF history.)
I’m certainly not saying we should take it as gospel, but I don’t see anything fishy about this laptop reliability report. It does not smell like clickbait.
Betsy Morris and Deepa Seetharaman, writing for The Wall Street Journal:
Facebook uses an internal database to track rivals, including young startups performing unusually well, people familiar with the system say. The database stems from Facebook’s 2013 acquisition of a Tel Aviv-based startup, Onavo, which had built an app that secures users’ privacy by routing their traffic through private servers. The app gives Facebook an unusually detailed look at what users collectively do on their phones, these people say.
The tool shaped Facebook’s decision to buy WhatsApp and informed its live-video strategy, they say. Facebook used Onavo to build its early-bird tool that tips it off to promising services and that helped Facebook home in on Houseparty.
So Facebook is using a VPN app that is supposed to protect users’ privacy to violate their privacy by analyzing which apps they use.
Also worth noting: in the iOS App Store, Onavo’s owner is still listed as “Onavo, Inc.”, not “Facebook”. I suspect a large number of Onavo users have no idea the app is owned by Facebook (I for one had never heard of it before this Journal story), and might think differently about entrusting their privacy to it if they knew.
Max Seelemann, development lead for Ulysses:
Before getting into details, though, you should know that this switch was neither a quick decision, nor did we take it easily. We have been talking about it for over 2 years now. We’ve had uncountable discussions, and the topic came up at least once every month — yet we always postponed a decision. The sheer complexity and far reach of this change were too intimidating. I am not exaggerating in saying that this was the hardest decision in our whole time as professional software developers. After all, we have a system which currently works — after 14 years we are still around, Ulysses is still “a thing”, it’s even going better than ever before, and there are no immediate signs which hint at a change coming soon.
So why bother at all then? Well, we need a good way forward before we run into trouble. We want to make sure the app will be around for years and years to come. We want to heavily invest in its development, and this requires the right setting for our team, our families and our users. Writers want to rely on a professional tool that is constantly evolving, and we want to keep delivering just that.
This is a really thoughtful article, and I fully support their decision. I think subscription pricing is an excellent option for truly professional apps like Ulysses, particularly ones that are cross platform (Mac and iOS).
Paul Thurrott:
According to a Consumer Reports survey of over 90,000 tablet and laptop owners, an estimated 25 percent of those with Microsoft Surface devices will experience “problems by the end of the second year of ownership.” This failure rate is the worst in the industry by far among mainstream PC makers, the publication says, and as a result, it is pulling its “recommended” designation for all Surface products.
Apple led the industry by a long shot. But that’s as it should be. Apple products tend to cost significantly more because they’re made better. Or put another way, Apple benefits greatly in a survey like this because they don’t make any low-end laptops. I’d love to see the results of a similar survey that only looked at laptops that cost $1000 or more. I think Apple would still come out on top, but I would also bet that the reliability of PCs in that price range is way higher than these results that include all machines sold.
But that’s why these results look particularly bad for Microsoft: the Surface lineup is priced and specced more like Apple’s lineup: $800 starting price for the tablet, $999 for Surface Laptop, and $1499 for Surface Book. My first thought when I looked at these reliability numbers is that it didn’t seem fair for Consumer Reports to single out Microsoft when they were just 1 point behind Toshiba and 3 behind Dell, but Toshiba and Dell sell millions of astoundingly low-priced craptops. Dell’s lineup starts at just $179.
Thurrott:
Microsoft had benefited from a curiously skewed series of positive editorial stories in mainstream publications because of its perceived innovation with PCs compared to Apple. I dispute that view, actually, and have wondered aloud how any PC maker could be called an innovator when they just released their first laptop in 2017.
The Verge, last week: “The Best Laptop You Can Buy Right Now (2017)”. Bonus points for the sub-head: “Get a laptop that’ll last.”
Troy Gaul:
As had happened in the past, I became annoyed by the bar and floating button at the bottom of the Medium page, which on such a small screen used up a not-insignificant amount of the vertical space. John Gruber had recently written about this in his post Medium and the Scourge of Persistent Sharing Dickbars on Daring Fireball.
However, this time, something occurred to me: this was a Safari view, so what if I had a Safari Content Blocker app that removed these bars the same way ad-blocking apps remove ads from web pages?
I went to my computer, started a new Xcode project, and a little while later, I had a way to remove these from Medium’s pages on my iPhone and iPad for good.
So good, so simple. This is the best dollar you’ll spend this month. Just $1 and poof, dozens and dozens of dickbars will just disappear from your reading experience.